It is important to note that once your booking has been confirmed, a contract is made between you and this company under our terms and conditions. If a group booking has been made then the individual who made the booking is responsible for accepting the terms and conditions for their group. These booking conditions are strict and must be adhered to by all of Camp Out Tours passengers.
1.1 Camp Out Tours will personally review every application sent to the company by prospective passengers. The company will then make a decision based on your booking application and ask you to make a deposit in order for your place to be held. You must book directly through the company representatives or website.
1.2 Once a booking has been confirmed your place will then be reserved on the tour bus. It is important to check the accuracy of your booking in order to make this process as efficient as possible.
1.3 In order to reserve a place on a Camp Out Tour you must have placed a 50% deposit directly through the Shiralee Backpackers, Wickham Retreat Backpackers or the Camp Out Tours website.
1.4 Camp Out Tours reserve the right to cancel bookings and keep the deposit payment if the full payment hasn’t been received by the time of the tour.
2. OUR CANCELLATION POLICY
2.1 Camp Out Tours reserve the right to cancel, delay or change the departure time of these tours due to a lack of interest or poor weather conditions.
2.2 If the tour is cancelled all passengers will receive a full refund of their deposit.
3.1 It is your responsibility to make sure you arrive 15 minutes before the scheduled departure time of your tour.
3.2 Baggage is restricted to one large bag per person and one hand luggage bag. This luggage must not exceed a combined weight of 10kg.
4.1 Every passenger must ensure they are physically fit enough to take part in the Camp Out Tour activities.
4.2 All passengers on Camp Out Tours must be over the age of 18.
4.3 Camp Out Tours customers must comply with all Australian laws and regulations. If you do not comply then you may be asked to leave the tour.
4.4 By signing up to a tour you are also agreeing to let Camp Out Tours take photographs and videos of you during the tour. This media may be used in advertising or posted on social media sites.
4.5 All passengers are responsible for their own belongings and personal safety. Any forms of abuse are not tolerated on Camp Out Tours.
4.6 Travel insurance is not included in any of our tour packages. If you wish to purchase travel insurance you must do this yourself.